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A J.C. Hart Apartment Community in West Lafayette, IN

Why You Should Want 24/7 On-site Apartment Maintenance in West Lafayette

August 07, 2020
Patio at North Haven

It’s late at night, and while you’re off to sleep, you begin to hear a light dripping. You look up, noticing a damp mark on the ceiling that’s quickly getting larger. Panic falls upon you as you scamper to find a bucket or waste paper basket to capture the water.

What now? Do you have an emergency phone number for apartment maintenance? How much time will it be before they arrive? Should you have to wait until they open up ? Or were you smart enough to rent a building with 24/7 on-site emergency apartment maintenance in West Lafayette?

What Dictates An Emergency Maintenance Request?

Master bedroom in West Lafayette apartments.

Hopefully, almost all of your apartment maintenance requests will be simple. You may see that your stopped up tub drain requires a tad bit more muscle than a squirt of Drano. Or perhaps you inadvertently put a gash in the drywall when you went to put up some curtains. These are bothersome inconveniences that can wait until the next day instead of needing an emergency maintenance call during the dark of night.

However, there are some repairs that require urgent attention. Wait on a leaky pipe and all your things in your one-bedroom apartment could have serious damage. A broken fire detector can keep you -- and the building -- awake all night. Emergency maintenance may also be warranted when your if they are performing a separate emergency repair]153]. Other times the emergency call is sent to a voicemail, which then forwards to the apartment manager, who then calls a contract maintenance service,that then comes over to your apartment to see what’s going on.

The response between the separate methods can seem outrageous, especially when you’re more preoccupied about your family’s safety . When your apartment building has 24-hour emergency repair, then they should be there in minutes or at the very least give you a reasonable idea when they’ll be there. That’s so much better than waiting for hours wondering if an outside repairman is on their way.

Three Questions You Should Ask When You Go On An Apartment Tour

Exterior view of a West Lafayette apartment building.

While you tour your apartment and explore the list of apartment amenities in West Lafayette, be sure to find out about the emergency maintenance procedures. Specifically, ask these questions:
  • Does the apartment employ on-site technicians or will they use contract technicians?

  • Do you submit maintenance requests by online or phone?

  • What is the emergency maintenance system ? How long does it take for a real person to help?

These are answers that you should be aware of before it’s midnight and you’re wading through the apartment flood from your leaking bathtub.

Continuum Apartments Only Uses 24/7 On-Site Apartment Maintenance

With Continuum Apartments, we want you to feel safe and secure in your new apartment home. We staff on-site maintenance technicians that will complete your emergency maintenance request day or night. Contact us at (765) 476-0886 or click the “book a tour” button today!